Política de reembolso

We are currently unable to accept returns or exchange on Higher Divine headwear due to sanitary reasons.

ALL TRUCKERS /HEADWEAR SALES ARE FINAL.

Please read all product description carefully before purchasing.

Please double check your shipping information, we are not responsible for shipments that do not make it to their location due to incorrect shipping information.

PRE-MADE products For pre-made orders please allow about 4-6 business days for us to process your order and another 2-3 days (usually) for it to arrive (depending on your location)

Once your order is placed, we are unable to cancel or refund confirmed orders. We are only accepting exchanges and/or providing a store credit. 

 

Please contact customer service to request an exchange or store credit within 15 days of the order delivery date. info@higherdivinellc.com.

 

Please ensure merchandise is in its original condition, tags and packaging included, otherwise we will be unable to accept your exchange.

 

All exchanges must be shipped from the same country they were purchased from.

 

Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your exchange to be processed.

 

If your exchange does not meet the conditions listed, the package will  be sent back to you.

 

Once accepted, your exchange will be shipped and notified or store credit will be issued via a confirmation email.

 

84 Southgate square #1071

Colonial heights, VA 23834

You can always contact us for any return question at info@higherdivinellc.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.